Computer Repair
When performing critical desktop support, server support or network support maintenance or repair, onsite tech support availability is essential to optimum response time, understanding a site's work habits and for building vital customer relationships.
With CSUSA on your team, your company receives one primary engineer who serves as your lead on-site server IT resource 95% of the time. In the event your primary engineer is unavailable or requires assistance, a secondary engineer is also trained and knowledgeable with your network. This way, when you have a problem you have a team who is familiar with your account and knows your systems inside and out. Should it ever be necessary, our technology experts may also be brought in as needed for special projects.
In today's world of computer technology, individuals and companies depend on fast reliable services. SNSI and CSUSA offer a full range of IT solutions to meet your entire home and business needs. Our highly trained staff provides professional, high-quality service at affordable rates in the comfort and convenience of your business or residential location.
SNSI and CSUSA is a leading on site computer services company. Our technicians, trainers and website developers have helped thousands of small businesses and homeowners with their computer needs.
Anti-virus and Internet Security Solutions:
At any given time, thousands of computer viruses, worms, virut and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.
CSUSA provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
Tough on threats
* Block poisoned web pages in real time
* Detect and remove Viruses, Spyware, Rootkits, Virut, Worms and Trojans
* Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet
* Stops spam without blocking the mail you want
Easy on you
* Simple set-up and automatic updates
* Auto-scheduled scanning and updating
* CSUSA experts help you with support and updates
Wireless Network:
CSUSA helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.
High Speed Cable DSL Modem Setup:
There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. CSUSA provides DSL and Cable modem setup with internet access to multiple computers in one location.
Troubleshoot and Repair:
Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. CSUSA makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. CSUSA makes it convenient for customers to get their problems solved quickly. In extreme circumstances CSUSA will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:
* PC Check-Up: Clean debris and dust from case, fans, defragment hard disk drive.
* Diagnostic: Troubleshoot system to see if there are any unseen problems.
* Spyware/Virus Removal: CSUSA will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and BHOs
* PC Clean: Dust and clean fans and drives.
* Data Migration (Transfer): transfer data or files from one computer to another
* Operating System Installation: Update or installation of Windows operating systems.
* Card Installation: Installation of an internal expansion card to your PC or notebook.
Software Training:
CSUSA is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. So whether you want to learn how to download and print pictures from your new digital camera, or how to use the accounting software that came with your computer to balance your personal checkbook, CSUSA can show you the way!
Shared Internet Office Solutions:
Share a single broadband connection with your entire office. CSUSA offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.
For those who like home entertainment:
* Media center setup: CSUSA can hook up your media center PC to your TV and home entertainment system.
* Game center Setup: CSUSA will set up your console or PC for online gaming. We can also set up either wired or wireless network that is safe and secure for your children to play online games.
* Web TV setup: CSUSA can set up your WebTV hardware and service and configure your existing ISP setting to WEBTV
* Digital camera Setup and Training: CSUSA can help you set up and install your digital camera software to your existing computer. We will cover all the basic functions you will need to know to effectively use your new camera. Training will cover: transferring your photos from your camera to your PC, basic photo editing, making a photo slide show, and sharing photos with family and friends.
* MP3 Setup and Training: CSUSA will help you with quick and easy training on how to operate your new MP3 player.
* Universal Remote Setup: CSUSA will setup and demonstrate how to use your new universal remote.
* Video to DVD Transfer: CSUSA can transfer up to 2 hours of your personal home videos to DVD format.
* Voice Over Internet Protocol (VOIP) Telephone Setup: CSUSA can install and configure your VOIP rout
er, optional connection to existing phone network and disconnection from telephone NID.